Tech

Can I change payment method on Planet Fitness App?

No. Billing changes can be made in club, or by logging in to your account at Planetfitness.com. Please note that your credentials for logging into the PF mobile app are unique from your credentials for the planetfitness.com site.

How do I get Planet Fitness to stop charging my card?

You can’t cancel your membership by phone, via the Planet Fitness website, or even by email. You only have two official options: visiting in person or sending a letter. To cancel in person: Visit your home club’s front desk and request a cancellation form.

What happens if I dont pay my Planet Fitness bill?

If you fail to pay your membership fees, your gym can send your account to collections, which is a major negative mark on your credit report. A gym membership is just like any other recurring bill.

How do I unlink my Planet Fitness account?

How do I cancel my membership? We hate to see you go! But if you must, the process is easy. You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation.

What day does Planet Fitness charge your account?

Annual fees are billed to a member once per year. Your annual fee billing date is dependent on your join date and membership type. A staff member at your club can help you determine when your annual fee date is.

Can you pay Planet Fitness with debit card?

They do not accept prepaid debit cards as a form of payment, nor do they accept credit or debit cards. Planet Fitness prefers payment through checking accounts (EFT), which automatically deposits their customer’s membership fees into Planet Fitness’ account without much hassle.

How can I get my Planet Fitness cancellation fee waived?

Write a one-page document asking to cancel your membership. Make sure it is in accordance with the contract’s specifications. Mention in your letter that you want your cancellation fee waived if you’re eligible, as well as the reason why. Also note what documentation you are including with the letter.

What to do if a gym keeps charging you?

File a complaint with the Better Business Bureau or your local consumer protection agency. If you don’t get a refund in a few weeks, and your membership fee is charged to your credit card, contact the credit card company and dispute the charge. You’re required to do that in writing within 60 days of the charge.

Why does Planet Fitness make it so hard to cancel?

“Gym memberships are notoriously hard to quit because most gym clubs do not want to allow the member to cancel their contract once they realize the hard work and commitment involved in becoming fit,” says attorney, David Reischer, Esq.

Why did I get charged $40 Planet Fitness?

The $40 fee that you pay mid-way through your membership is your annual fee which goes towards new equipment and repairs!

Will Cancelling gym membership affect your credit?

A cancelled gym membership will usually not go on a person’s credit report, but a debt arising from the action may.

What happens if I cancel my gym direct debit?

If you’ve cancelled the direct debit then no, they won’t be able to take any money from you. It’s definitely a good idea to let them know though or they’ll probably send you letters asking you why it’s stopped, or might think you did it by accident or something.

Is it easy to cancel Planet Fitness membership?

The only way to cancel your Planet Fitness membership is by going to your gym physically or by sending them a letter. You cannot cancel your membership by mail or by phone, but you can use apps like DoNotPay for an easier cancellation process. All in all, before you cancel, make sure this is the right decision for you.

Can I transfer my Planet Fitness membership to another person?

A few things to be aware of before you transfer: You have to have been a member at one location for at least ninety days, you must have a monthly (not annual) membership, and you can’t owe any outstanding dues or fees at your current club.

Can guest use Planet Fitness black card?

You can bring a guest with you every time you come to the gym with a Planet Fitness Black Card.