At a JCPenney store: Bring your order to one of our JCPenney stores. This is the quickest way to return most merchandise and receive a refund or store credit. Some exclusions apply. To return furniture/mattress items, call customer care at 1.800.
How do I return an online purchase?
Call customer service. If you are unsure of any aspect of returning an item, call or email customer service for the website that you purchased the item from. Or contact the seller directly by email to arrange a return or refund if you have purchased an item from a third-party seller such as eBay or Amazon.
Is JCPenney taking returns?
Clients can still receive refunds to original form of payment if returned by mail within 30 days. JCPenney is not able to process returns of any merchandise purchased after 60 days of the original purchase. Refunds can be remitted to the original form of payment if returned by mail within 30 days.
What items Cannot be returned at JCPenney?
Gift Cards. Monogrammed Items. Personalized Items. Altered Items. Body Jewelry. Perishable Foods.
Do you need a receipt to return at JCPenney?
What if I don’t have a receipt? Without a receipt, items purchased at JCPenney are eligible for exchange or refund as JCPenney store credit. The refund will be calculated at the item’s lowest selling price within the last 45 days, and will be issued in the form of a merchandise return voucher.
What is a JCPenney merchandise return voucher?
If you don’t have a receipt, you can exchange your item or get a refund in the form of a Merchandise Return Voucher. Your refund amount will equal the lowest selling price of the product in the last 45 days. All non-receipted returns and exchanges at JCPenney require a valid photo ID.
How do I return a package item?
Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape. Wrap items separately and use cushioning material. Get packaging tips. Keep in mind, there are additional rules for special-care and prohibited items. You’ll need to know the dimensions and weight of your box.
Can I return something I bought online in store?
Returning an online item to the store will reduce wait times for your refund or exchange. Replace the item in its original packaging. Bring your item, original packaging, the credit card you used, if applicable and the receipt. Go to the Returns or Customer Service department at the store.
Can JCPenney look up a receipt?
you can return things w/o a receipt, for the lowest selling price in the past 45 days. Go to customer service and see if they will print you a extra receipt. Younkers use to do it. you can take your item to any register and ask them do to a receipt lookup using your credit card.
Does JCPenney have free shipping?
Does JCPenney have free shipping? Orders that qualify for free shipping are shipped our Standard Delivery 3-5 business day method. Eligible customers must select this option in checkout in order to receive free shipping.
Where can I return without a receipt?
Nordstrom. Kohl’s. REI. Bed Bath & Beyond. L.L. Bean. J.C. Penney. Wal-Mart.
Can I return a Sephora purchase to JCPenney?
Sephora inside JCPenney Returns Please return your purchase to a Sephora inside JCPenney or JCPenney location. See the Sephora Inside JCPenney for more information on returns related to purchases made at Sephora Inside JCPenney stores or on jcp.com.
How long does JCPenney refund take?
How long does it take for a refund to appear on a JCPenney Credit Card account? Refunds to a JCPenney Credit Card typically take 3-4 days to post to your account from the day the merchandise was received.
Can you put return packages in your mailbox?
If your package is less than one-half inch thick and weighs less than 10 oz, you may use postage stamps and do one of the following: Put it in your mailbox for carrier pickup. Drop it in a blue collection box or Post Office lobby mail slot.
How do I create a return label for a package?
Step 1: Choose a shipping carrier and mail class. When creating your own return label, you’ll select which shipping carrier you want to go through and which mail class the package falls under. Step 2: Enter the address. Provide your business’s return address. Step 3: Pay for postage.